At TTLC, we understand that when it comes to your roof, you’ve got questions—and maybe even some hesitations. Whether it’s about costs, contractors, or timing, we’ve heard it all from concerned homeowners in our local communities. That’s why we’ve put together honest, real responses that help clarify the way we do things here at TTLC.

1. “I already have someone coming out.”

That’s a smart move. Even if someone else is checking your roof, it never hurts to get a second opinion. However, it’s important to have a local, licensed contractor who specializes in insurance claims such as TTLC. We offer free, no-obligation photo reports and estimates so you know exactly where you stand. 

2. “I don’t see any damage.”

Totally fair—but most hail and wind damage isn’t visible from the ground. Our free TTLC inspections are conducted by our storm restoration experts, documented with photos, and give you a clear picture from a professional’s point of view.

3. “I don’t want to file a claim because my insurance will go up.”

This is a big one. The truth is, storm-related claims typically don’t cause individual rate increases. Insurers spread the risk across regions. Our inspection and expert opinions will give you the facts—you decide what to do next.

4. “My insurance won’t cover it.”

That might not be the end of the road. We often help homeowners whose claims were initially denied. If we find damage, we can request a reinspection and provide supporting documentation at no cost to you.

5. “I’ve had a bad experience with roofers before.”

We hear this too often—and it’s exactly why TTLC is fully licensed, insured, and locally based. We have manufacturer certifications and a strong track record in all our surrounding Chicagoland Counties.

6. “Are you local?”

Yes—we’re right here in Chicagoland. No storm chasing, no fly-by-night operations. We’re certified contractors with all big-name roofing and siding suppliers in the industry, such as James Hardie and Certainteed, and committed to long-term service.

7. “I’m getting multiple estimates.”

That’s smart—but keep in mind: if this goes through insurance, they set the pricing, not the contractor. The key is hiring someone who understands how to work with your insurance company and fight for a fair settlement- TTLCs specialty. 

8. “We’re not ready to decide.”

That’s okay! Just know that there’s a limited window to file an insurance claim. A free inspection now gives you the option to act later, even if you’re not ready today.

9. “We just got the roof done recently.”

Newer roofs can still suffer damage from hail and wind. We’ll inspect and document the condition, giving you peace of mind and coverage if future issues arise.

10. “My insurance adjuster already came out.”

This happens often. Adjusters can miss damage, especially during busy storm seasons. We’re happy to meet with your adjuster for a second inspection with full photo documentation.

11. “I don’t trust contractors knocking on my door.”

Understandable. TTLC is a verified, insured, and certified local company with strong references and no upfront costs. If your insurance doesn’t approve the claim, you pay nothing.

12. “I need to talk to my spouse.”

Of course. We’ll leave information behind and set up a time that works for both of you. Remember, the inspection is free and doesn’t obligate you to anything, and acting swiftly is crucial when dealing with potential storm damage.

13. “What’s the catch?”

No catch. If your roof is damaged and insurance approves the claim, they pay us directly. If there's no damage or no claim—you owe us nothing.

14. “I don’t want anyone on my roof.”

No problem. We can use drones or pole cameras to inspect safely from the ground, while still delivering a detailed photo report.

15. “We’re planning to move soon.”

Even more reason to get inspected now. Buyers and inspectors will want to know the roof’s condition. If damage is found, your insurance may cover a replacement before you sell.

Your Next Step? Get Informed.

You don’t have to commit to a claim or a repair today. But knowing the condition of your roof could save you time, money, and stress down the road. Contact us today to set up a hassle free complimentary property inspection completed by one of our storm restoration experts.